Terms & Conditions — 577be Platform Agreement

Acceptance of Terms

These Terms & Conditions ("Terms") govern the relationship between 577be and every individual who accesses, registers on, or uses any service offered through the 577be website located at https://577be.io and any associated mobile applications (collectively, the "Platform"). The Terms apply to all products available on the Platform, including but not limited to sports betting, live casino games, slot games, jackpot fishing arcade games, and any future product categories added to the Platform.

By ticking the acceptance checkbox during the registration process, by logging in to an existing account, or by otherwise accessing or using any feature of the Platform, you confirm your unconditional acceptance of these Terms in their entirety. This acceptance is equivalent to a written signature for the purpose of forming a binding contractual agreement.

These Terms should be read in conjunction with 577be's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form an integral part of the overall agreement between 577be and each Player.

Eligibility & Registration

2.1 Age Requirement

The 577be Platform is strictly restricted to individuals who are 21 years of age or older at the time of registration. By completing the registration process, you represent and warrant that you are at least 21 years of age. 577be reserves the right to request documentary proof of age at any stage and to suspend or permanently close any account where the age requirement cannot be confirmed to the Platform's satisfaction.

2.2 Geographic Eligibility

The Platform is designed and operated to serve players based in Bangladesh. You must access the Platform from a jurisdiction in which online betting and casino gaming is not prohibited by applicable law. It is your sole responsibility to determine whether your access to and use of the Platform is lawful in your jurisdiction before registering. 577be does not represent or warrant that use of the Platform is legal in every jurisdiction.

2.3 Registration Requirements

To register a player account on 577be, you must:

• Be at least 21 years of age at the time of registration.
• Provide accurate, complete, and current personal information including your full legal name, date of birth, residential address in Bangladesh, and a valid mobile number registered in your own name.
• Create a unique username and a strong, confidential password.
• Accept these Terms & Conditions, the Privacy Policy, and the Responsible Gaming Policy.
• Not currently hold any other active or suspended account on the 577be Platform.

2.4 One Account Per Player

Each individual is permitted to hold only one registered account on the 577be Platform. Opening, operating, or attempting to operate more than one account — whether using the same or different personal details, mobile numbers, payment accounts, or device identifiers — is strictly prohibited. Where duplicate accounts are identified, 577be reserves the right to close all associated accounts, void any pending bets or games, and permanently forfeit any balances and bonuses held across all duplicate accounts.

2.5 KYC Verification

577be operates a Know Your Customer (KYC) verification process as part of its account management and player protection obligations. You may be required to submit identity documents including a copy of your National ID Card (NID), passport, or other government-issued photo identification, along with proof of your registered mobile number and, where applicable, proof of your payment method. KYC verification is mandatory before any withdrawal above the applicable threshold limit is processed. 577be reserves the right to request KYC documents at any stage of the account lifecycle.

Account Management

3.1 Account Credentials

You are solely responsible for maintaining the confidentiality and security of your username, password, and any two-factor authentication codes associated with your 577be account. You must not share your login credentials with any third party under any circumstances. 577be will never request your password via email, live chat, SMS, or any other communication channel. Any activity conducted through your account using your login credentials will be deemed to have been conducted by you personally.

3.2 Account Security Obligations

You must notify 577be's customer support team immediately if you become aware of or suspect any unauthorised access to your account, any compromise of your login credentials, or any suspicious activity associated with your account. 577be strongly recommends that all players enable SMS OTP two-factor authentication, which is available to every registered account at no additional cost.

3.3 Account Suspension and Closure

577be reserves the right to suspend or permanently close any player account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to meet or maintain the age, identity, or KYC verification requirements.
• Suspected fraudulent, collusive, or criminal activity.
• Abuse of any bonus, promotion, or referral programme.
• Use of prohibited software, scripts, or automation tools.
• Failure to respond to a KYC documentation request within the stipulated timeframe.
• Account inactivity for a continuous period exceeding 12 months.

Where an account is closed by 577be for cause, any balance and pending bonuses may be forfeited in accordance with the specific circumstances. Where an account is closed by 577be without cause, any verified balance will be returned to the player via the same payment method used for the most recent deposit.

3.4 Player-Initiated Account Closure

Players who wish to close their account may do so by contacting 577be customer support via live chat. Before closure, any pending withdrawal requests will be processed normally. Players who wish to close their account as a responsible gaming measure may additionally request a self-exclusion, which prevents re-registration for the elected exclusion period.

Deposits & Payments

4.1 Accepted Payment Methods

577be accepts deposits via the following payment methods, all processed in Bangladeshi Taka (৳):

• bKash (mobile financial service)
• Nagad (mobile financial service)
• Rocket (DBBL mobile banking)
• Upay (mobile financial service)
• Dutch-Bangla Bank direct transfer
• BRAC Bank direct transfer
• City Bank direct transfer
• Visa and Mastercard (where available)

Available payment methods may be updated from time to time. The current list of accepted payment methods is displayed on the deposit page within your account dashboard.

4.2 Deposit Currency

All deposits must be made in Bangladeshi Taka (৳ / BDT). 577be does not accept deposits in any foreign currency. No currency conversion is applied at the time of deposit or at any other stage of the transaction process.

4.3 Deposit Processing Times

Deposits made via bKash, Nagad, Rocket, and Upay are credited to your 577be wallet balance within seconds of confirmation from the payment provider. Bank transfer deposits may take up to 30 minutes during standard banking hours. 577be does not charge any deposit processing fee; however, your payment provider may apply its own transaction charges, for which 577be accepts no responsibility.

4.4 Minimum Deposit

The minimum deposit amount is ৳200 per transaction. The maximum deposit amount per transaction and per 24-hour period may be subject to limits imposed by your chosen payment method provider, as well as any account-level limits applied by 577be based on your verification status. Current deposit limits are displayed on the deposit page.

4.5 Deposit Origin

All deposits must originate from a payment account registered in your own name. Deposits from third-party accounts — including accounts registered to family members, friends, or business associates — are strictly prohibited. Where a deposit is identified as originating from a third-party account, 577be reserves the right to return the deposit to its source, suspend the receiving account pending investigation, and apply any applicable bonus forfeiture.

Withdrawals

5.1 Withdrawal Eligibility

To be eligible to submit a withdrawal request, you must have completed the applicable KYC verification process and your account must be in good standing with no pending investigations or restrictions. Withdrawals are processed to the same mobile financial services account or bank account used for your most recent deposit, as a standard anti-money laundering control.

5.2 Withdrawal Processing

Withdrawal requests are typically processed within minutes during normal operating hours. In some cases, particularly for larger withdrawal amounts or where additional verification is required, processing may take up to 24 hours. 577be does not charge a withdrawal fee; however, your payment provider may apply its own charges.

5.3 Minimum and Maximum Withdrawal

The minimum withdrawal amount is ৳500 per request. Maximum withdrawal amounts per transaction and per 24-hour period may be subject to account-level limits based on your verification tier and account history. Current withdrawal limits are displayed on the withdrawal page within your account dashboard.

5.4 Wagering Requirements

Where a deposit was made in conjunction with a bonus offer, the applicable wagering requirement must be satisfied in full before the bonus funds or any winnings derived from bonus funds become eligible for withdrawal. Wagering requirements are stated clearly in the terms of each individual bonus or promotional offer. Attempting to withdraw funds before satisfying the applicable wagering requirement will result in the forfeiture of bonus funds and any associated winnings.

5.5 Withdrawal Refusal

577be reserves the right to refuse or delay a withdrawal request where: (a) the KYC verification process has not been completed; (b) there is an active investigation into the account; (c) the withdrawal request is suspected to be connected to fraudulent, collusive, or money laundering activity; (d) the account has a negative balance or unresolved dispute; or (e) the withdrawal request does not comply with the terms of an active bonus.

Bonuses & Promotions

6.1 General Bonus Terms

577be offers bonuses, promotions, free bets, cashback offers, and other incentive programmes from time to time. Each bonus or promotional offer is subject to its own specific terms and conditions, including wagering requirements, minimum deposit thresholds, eligible games, time limits, and maximum withdrawal restrictions on bonus-derived winnings. These specific terms are published alongside each offer and must be read carefully before opting in.

6.2 Bonus Eligibility

Bonus offers are available to eligible registered players only. Unless stated otherwise, each player is entitled to claim each bonus offer once. Bonuses may not be transferred, exchanged for cash outside of the applicable wagering requirements, or combined with other offers unless explicitly stated. 577be reserves the right to limit or exclude specific players from bonus offers at its discretion.

6.3 Bonus Abuse

Any attempt to exploit, abuse, or circumvent the terms of any bonus or promotional offer — including but not limited to placing bets on opposing outcomes to guarantee a profit regardless of result, using multiple accounts to claim the same bonus, or placing low-risk, high-coverage bets that do not reflect genuine gaming activity — constitutes bonus abuse and may result in immediate account suspension, forfeiture of all bonus funds and associated winnings, and permanent closure of the account.

6.4 Right to Amend or Withdraw Offers

577be reserves the right to amend, suspend, or permanently withdraw any bonus or promotional offer at any time and without prior notice. Any bonuses credited to a player's account prior to such amendment or withdrawal will continue to be subject to the terms that were in force at the time of crediting, unless the amendment is required for legal or regulatory compliance reasons.

Betting & Gaming Rules

7.1 Sports Betting

All sports bets placed on the 577be Platform are subject to the specific rules applicable to the sport, market, and competition in question. These rules govern outcomes in the event of postponements, abandonments, walkovers, weather interruptions, score corrections, and other exceptional circumstances. Match and event-specific rules are published within the betting interface and should be reviewed prior to placing any wager.

7.2 Live In-Play Betting

Live in-play betting markets are subject to real-time odds changes. 577be reserves the right to suspend, restrict, or void any in-play market at any time without prior notice, particularly where live data feeds are delayed, disrupted, or where the outcome of a bet is known or suspected to be known before the market is closed. Bets placed on suspended markets will be voided and the stake returned to the player's wallet.

7.3 Casino and RNG Games

All casino games offered through the 577be Platform — including live dealer games and random number generator (RNG) slot titles — are operated by licensed third-party game providers including Evolution Gaming, Pragmatic Play, Pragmatic Play Live, Ezugi, Spribe, NetEnt, and Microgaming. Each game provider's own rules apply to the specific games they supply. The theoretical return-to-player (RTP) percentages for RNG games are determined by the game provider and are typically available within the game's help or information section.

7.4 Malfunction and Technical Errors

In the event of a malfunction, technical error, or system failure affecting any game, bet, or transaction on the Platform, 577be reserves the right to void the affected game or transaction and return the relevant stake to the player's wallet. Winnings generated as a result of a software malfunction, display error, or odds compilation error are not payable and will be voided. 577be will make reasonable efforts to identify and resolve technical errors promptly.

7.5 Minimum and Maximum Bet Limits

Minimum and maximum bet limits apply to all sports betting markets and casino games. These limits are displayed within the betting interface and game lobbies. 577be reserves the right to apply individual account-level betting limits at its discretion, including for risk management or responsible gaming purposes.

Prohibited Conduct

The following activities are strictly prohibited on the 577be Platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, permanent account closure, forfeiture of all balances and bonuses, and referral to relevant law enforcement authorities where applicable:

• Registration or use of the Platform by any person under 21 years of age.
• Providing false, inaccurate, or misleading personal information during registration or KYC verification.
• Opening or operating more than one account on the Platform.
• Use of automated betting software, bots, scripts, or any technology that interacts with the Platform in a manner not intended by 577be.
• Exploiting software errors, display glitches, or system vulnerabilities for financial gain.
• Collusion with other players, game providers, or third parties to gain an unfair advantage.
• Match fixing, insider betting, or any form of corruption of sporting events or casino game outcomes.
• Money laundering or using the Platform for any purpose connected with financial crime.
• Abusing bonuses, promotions, or referral programmes.
• Attempting to circumvent responsible gaming restrictions, including self-exclusion, deposit limits, or session time controls.
• Any conduct that disrupts, impairs, or interferes with the normal operation of the Platform or the experience of other players.
• Accessing the Platform from a jurisdiction in which such access is prohibited by law.

Responsible Gaming

577be is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. The Platform is intended to be a source of entertainment, not a means of generating income or resolving financial difficulties.

The following responsible gaming tools are available to all registered players directly from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Limits: Set a maximum duration for each gaming session.
• Reality Check Notifications: Receive periodic reminders of the time elapsed during a session.
• Self-Exclusion: Temporarily or permanently restrict access to your account.
• Cooling-Off Period: Request a short-term break from the Platform.

Players who feel that gambling may be becoming a problem are encouraged to make use of these tools immediately and to contact 577be customer support via live chat for further guidance. 577be's 24/7 support team can assist with activating any responsible gaming restriction. For more detailed information, please review the dedicated Responsible Gaming page on this Platform.

Intellectual Property

All content on the 577be Platform — including but not limited to the 577be brand name, logo, website design, software, graphics, text, audio, video, data, and the selection and arrangement of all such content — is the intellectual property of 577be or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the content on the Platform without 577be's prior written consent.

Nothing in these Terms transfers any intellectual property rights to you. The 577be name, logo, and all related marks, names, and slogans are trademarks or registered trademarks of 577be. All game titles and provider trademarks are the property of their respective owners.

Privacy & Data Protection

577be collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is available on this Platform and is incorporated into these Terms by reference. By accepting these Terms, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

577be uses industry-standard 256-bit TLS encryption to protect all data transmitted between your device and the Platform. Passwords are stored as salted cryptographic hashes and are never accessible in plain text by 577be staff. Personal data is never sold or shared with third parties for marketing purposes. For full details of how your data is collected, used, and protected, please refer to the Privacy Policy.

Limitation of Liability

To the fullest extent permitted by applicable law, 577be, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, computer damage, or system failures.

577be's total aggregate liability to you for all claims arising out of or related to your use of the Platform shall not exceed the total amount deposited by you in the 12-month period immediately preceding the event giving rise to the claim.

577be makes no warranty that the Platform will be available at all times without interruption, error, or data loss. The Platform is provided on an "as is" and "as available" basis. Scheduled and unscheduled maintenance may result in temporary unavailability of the Platform or specific features. 577be will use reasonable efforts to notify players of scheduled maintenance in advance.

Amendments to These Terms

577be reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 577be will notify registered players via a notice displayed on the Platform and/or via the email or mobile number associated with the player's account. The revised Terms will take effect on the date specified in the notice.

Your continued use of the Platform following the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree with any amended Terms, you must cease using the Platform and close your account before the effective date of the changes. It is your responsibility to review these Terms periodically to stay informed of any updates.

577be will maintain an archive of previous versions of these Terms, which are available upon request by contacting customer support. The date shown in the "Last Updated" field at the top of this document reflects the most recent revision.

Governing Law & Dispute Resolution

14.1 Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which 577be operates. 577be does not make any representation that the Platform or its services are appropriate or available for use in any specific jurisdiction beyond those it targets.

14.2 Dispute Resolution Process

In the event of any dispute between you and 577be relating to your account, a bet, a game result, a withdrawal, or any other aspect of the Platform, the following process shall apply:

• Step 1 — Contact Support: Contact 577be customer support via live chat with full details of the dispute, including your account username, the date and time of the relevant event, and the nature of your complaint. Support is available 24/7 in English.
• Step 2 — Formal Complaint: If the matter is not resolved at the support level within 72 hours, submit a formal written complaint to [email protected] with the subject line "Formal Dispute" and all relevant documentation.
• Step 3 — Review: 577be's compliance team will review your formal complaint and provide a written decision within 14 calendar days of receipt.
• Step 4 — Final Decision: The decision issued by 577be's compliance team constitutes the Platform's final position on the dispute.

14.3 Transaction Records

In the event of any discrepancy between the records held by 577be's server and the information displayed on your device, the server records shall be considered the authoritative and definitive source. 577be maintains detailed transaction logs, betting records, and game history for all accounts, which may be referenced in the event of a dispute.

Contact Information

If you have any questions, concerns, or requests relating to these Terms & Conditions, or if you wish to exercise any right described herein, please contact 577be using the following details:

• Live Chat: Available 24/7 directly on the 577be Platform — this is the fastest way to reach our support team.
• Email: [email protected] (plain text — not a clickable link)
• Support Language: English
• Operating Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

When contacting support regarding a specific account matter, please have your registered username and the mobile number associated with your account ready to facilitate faster verification and resolution.